17 Oct
HelloFresh
Haymarket
The role
In this role, reporting to the Associate Director of Product Strategy for ANZ, you’ll bridge the physical and digital product teams to launch and optimize products for our growing Market portfolio (Add-ons). You will play a key role in shaping the future of Hello Fresh and Every Plate, driving the next phase of consumer-focused growth. We’re seeking someone who is strategic, resourceful, and independent, with a deep curiosity about consumer behavior. If you’re passionate about seeing the bigger picture while making data-driven decisions, this fast-paced environment will be a great fit. You’ll use creativity, data, and agility to contribute to a vision that’s changing the way Australians eat. Above all,
we are looking for people who will
make Hello Fresh
better.
We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you. What you’ll do
Be responsible for defining the Hello Fresh and Every Plate product strategy for the Market portfolio in collaboration with Senior Leadership across Hello Fresh. You will justify your proposal with data-driven and customer-informed prioritisation methods, influence key stakeholders to achieve sign off on the product roadmap, and align prioritisation and resources. Collaborate closely with our Operations experts to turn the product strategy into a detailed quarterly product roadmap. Envision, design and launch new product initiatives that will drive business growth, aligned to our overall business objectives. Build business cases, including financials and tech requirements to support product development.
Develop mechanisms to capture the Voice of the Customer, understand blockers to customer satisfaction, engagement and commitment. Drive the improvement of our Hello Fresh and Every Plate menus, liaising with the Customer Insights, Analytics, Operations, Menu Planning and Culinary teams. Lead complex cross-functional product implementation, bringing Finance, Marketing, Research, Operations, Culinary & Tech together to make sure that ideas are well executed, provide great customer experiences and impact the bottom line. Work closely with the global Hello Fresh team to coordinate product development, market testing, online and mobile product delivery, pricing and UX.
Contribute in making the company successful in terms of innovation and fresh thinking to create products, menus and variety that our customers love. What you’ll bring
4-6 years of experience working for a strategy consultancy firm and/or in product management, development or customer strategy. 1 year of managerial experience would be preferential. Proven experience in crafting data-driven business/ product strategy and translating into detailed roadmaps based on cross-functional inputs. Able to influence, gather input and drive alignment among a diverse set of stakeholders. You are able to lead without authority and motivate others to deliver on longer term projects as well as day to day operations.
Well-versed with web-based consumer behaviour and UX and obsessed with Customer experience (that you balance with a strong business acumen). Outstanding analytical skills, a demonstrated ability to pull and interpret large amounts of data and make sound business judgement and recommendations. Able to write succinct and compelling business proposals and recommendations. Have strong up and downward management skills with clear communication. Have a “roll up sleeves” attitude to entering workstreams and getting them over the line. Proactive, ambitious, and assertive: you take ownership of your work. Entrepreneurial and can make things happen. Experience using Hello Fresh or Every Plate is a plus! What we offer
The chance to have a significant impact on one of the fastest-growing global food technology companies in an exciting growth phase.
Company discount - 70% off Hello Fresh boxes. Flexible working arrangements. Egoless environment, constant learning with room for personal growth. Free access to Headspace. Hello Fresh Academies - monthly internal learning & development. A diverse and vibrant international environment, with offices in 17 countries. Are you up for the challenge?
Please submit your complete application below including your salary expectations and earliest starting date. After submitting an application our team will review this and get back to you as soon as possible.
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▶️ Senior Product (Physical Product) Manager
🖊️ HelloFresh
📍 Haymarket