16 Oct
TAL SERVICES
Haymarket
Company Description
Welcome to This Australian Life.
From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.
We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart. Why not see where we can go?
Job Description
Office administrative support duties, including handling mail, electronic filing, and indexing. Operates office equipment such as folding machine, photocopier, faxing and scanning.
Please note, this role is 100% onsite.
Your Primary responsibilities:
- Open and sorting of daily mail (in and outbound)
- Scanning and indexing of inbound correspondence
- Banking of incoming money
- Delivering and picking up mail from across the building
- Allocated work completed within agreed Service standards with high quality output
- Assist other Service teams in other areas (including call center) to help achieve departmental goals during peak periods
- Ability to demonstrate organisation skills and communicate effectively with the team and peers to achieve team objectives and goals
- Participate in team meetings and personal development discussions
- Identify opportunities for process improvements
- Input into the development of procedure
- Ensure adherence with TAL’s Risk framework and guidelines
- Looks for ways to improve own effectiveness and productivity
- Resolves customer problems and complaints, escalating where required
- Participate in team activities with enthusiasm, humor and respect
Qualifications
- Excellent attention to detail and a high focus on delivering quality output
- A minimum of 1 year in an administration environment
- Sound knowledge of MS Office suite (Word, Excel & Outlook)
- Displays a strong customer service attitude in everyday responsibilities
- Understands the importance of building positive working relationships
- Demonstrates knowledge of own role, business principles, policies, practices and trends. Knows where to access relevant data and information and how to use it.
- Thinks innovatively and challenges the status quo
Additional Information
Work is a big part of this Australian life, and we work hard to make it one of the best parts. We don’t just say it; we do it. We offer a workplace that’s inclusive and flexible,
supporting our people with options that let them make the most of their careers.
We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with. We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
▶️ Office Services - Service Consultant
🖊️ TAL SERVICES
📍 Haymarket