People Experience Partner

People Experience Partner

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

At JLL, we see a Brighter Way forward for our clients, our people,





our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

This is a fantastic opportunity to join our team as a People Experience Partner (HR Advisor/HR Business Partner_ supporting our renowned and successful Work Dynamics team. This is a fixed term contract for 6 months with strong opportunity to extend.
Obtain some incredible exposure working for an evolving global business that continues to be one of the world’s most ethical companies and certified as one of the greatest places to work.

The role will ensure interpretation, alignment,





and execution of the People Strategy and at the same time will deliver and promote best practice and operational excellence of HR across the business.

As PXP, you will act as an advocate of the wider function and leverage our Centres of Excellence and Business Services teams to meet strategic HR needs of the business. With a strong emphasis on Employee Relations, you will also work on; Transformation, Employer Branding, Talent Acquisition Strategy, Employee Value Proposition, Reward, and Performance Management.

A snapshot of the role.
Effectively manage employee relations matters and performance management processes.
Conduct investigations into grievances, underperformance, and disciplinary issues ensuring due process is followed.
Support employees during transition, expansion,





and stabilisation of new business, as well as restructuring of existing teams, with a strong focus on employee experience.
Proactively anticipate opportunities or issues and develop innovative solutions to address root causes.
Ensure an exceptional employee experience throughout the employee lifecycle, including onboarding, performance reviews, promotions, etc.
Foster a culture of inclusion that celebrates employee diversity and promotes employee belonging.
Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground”.
Support managers in understanding and ensuring compliance with grievance handling procedures and legislative requirements






Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy.

Before you apply it’s worth knowing what we are looking for:
You love working as part of a collaborative HR team as well as autonomously and are positive and tenacious in your daily approach. You’ll also be a motivated self-starter with a proven track record of successfully delivering best practice and quality to the business.
Demonstrated ability to successfully deliver best practices and high-quality results
Excellent written and verbal communication skills
Strong problem-solving skills and the ability to develop options and solutions with a delivery focus






Proven experience in a similar HR generalist role with a focus on employee relations
Tertiary qualifications in HR/ER, with a proven track record in group relationship management, employee relations, case management, and project work.
In-depth knowledge of Australian employment law, particularly the Fair Work Act and the National Employment Standards.
Comfort working with digital technology, understanding processes and systems.
What can you expect from us?
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program.
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Flexible working
18 weeks Parental leave for primary carer after 6 months

As an organisation,





we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.






If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners,





occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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▶️ People Experience Partner
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