24 Oct
Red Rock Venues
Southbank
Ludlow, perched along Southbank with stunning Yarra River views, is gearing up for a busy summer and we're on the lookout for an experienced Duty Manager to join our team. With a large, vibrant public bar that flows seamlessly into our dining spaces, Ludlow offers the best of both worlds—think elevated pub fare alongside refined classics. Whether it's a lively crowd enjoying drinks on the terrace or a sit-down meal in the dining room, our venue is always buzzing.
About the Role:
Reporting to the General Manager, this full-time Duty Manager role requires someone versatile—comfortable behind the bar, out on the floor, and everywhere in between. You’ll be the face of the venue, hosting, engaging with guests, and leading by example.
If you thrive in a fast-paced environment, love being in the thick of things, and know how to inspire a team, this is the role for you.
Key Responsibilities:
- Lead and manage the front-of-house team and keeping energy high.
- Work both behind the bar and on the floor, overseeing smooth and efficient service across busy lunch, dinner, and event periods.
- Be a hands-on presence in the venue, ensuring guests feel welcome and the atmosphere stays lively.
- Maintain high standards of service, working closely with the kitchen to keep food and drinks flowing seamlessly.
- Manage stock levels, budgets, and reporting, hitting labour and profitability targets.
- Ensure the venue’s presentation and vibe are always on point.
- Oversee liquor licensing, OH&S;, and health and safety compliance.
- Handle customer inquiries, feedback, and any issues with professionalism and a personal touch.
About You:
We’re searching for someone who’s passionate about hospitality and loves being part of the action.
You’ve got the experience to step into this role confidently and lead a team and you’re just as comfortable pulling beers behind the bar as you are managing a busy dining service.
What You’ll Bring:
- Previous experience in a Duty Manager role, ideally in a high-volume venue with a mix of bar and dining service.
- A versatile, hands-on approach—able to switch between bar service, floor management, and hosting.
- Strong leadership skills and the ability to motivate and develop a team.
- A passion for customer service with a guest-first mindset.
- Financial understanding—experience managing rosters, budgets, and stock.
- A solid grasp of liquor licensing, food safety, and OH&S; regulations.
- Ability to stay cool under pressure and keep service running smoothly.
What We Offer:
- Ongoing training and opportunities for career growth within a large hospitality group.
- A dynamic, supportive work environment that balances fun with professionalism.
- Employee benefits and discounts across our venues.
- The chance to take the reins of a thriving venue as it heads into its busiest season.
About Us:
Red Rock Venues is a leading hospitality group with a portfolio of popular restaurants, bars, and event spaces across Melbourne. We pride ourselves on creating memorable experiences for our guests, whether they’re after a quick drink or a full dining experience.
How to Apply:
If this sounds like the perfect fit for you, send your resume and a brief cover letter explaining why you'd make a great addition to the Ludlow team.
▶️ Duty Manager for Ludlow Bar and Dining
🖊️ Red Rock Venues
📍 Southbank