Patient Enquiry Officer (Admin Off Lvl 2) - Temp FT

Patient Enquiry Officer (Admin Off Lvl 2) - Temp FT

Employment Type: Temporary Full Time, 38 hours per week up until 29/06/2025 Location: Liverpool Hospital Position Classification: Admin Officer Level 2 Remuneration: $1185.92 – $1225.26 per week Requisition ID: REQ523603 Application Close Date: 27/10/2024 Interview Date Range: 30/10/2024 – 06/11/2024 Contact Details: Jamie Wheeler | (02) 8738 3856 | Jamie.Wheelerhealth.nsw.gov.au About the Opportunity Liverpool Hospital is recruiting for a Patient Enquiry Officer to complement and enhance the current Administration Department. Life at South Western Sydney Local Health District is rewarding, progressive and diverse and is always focused on achieving our Vision of Leading Care, Healthier Communities.





What you'll be doing To provide a high standard of customer service to clients, visitors and the general public seeking directions and information. This position will provide a range of administrative support services to enable the whole team to achieve their objectives in a timely, reliable, patient focused and effective manner. This position will provide a range of administrative support services to enable the whole team to achieve their objectives in a timely, reliable, patient focused and effective manner. Where you'll be working Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area. It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation. The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services,





emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care. Liverpool Hospital is currently undergoing a major redevelopment. The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney. Liverpool Hospital is a principal referral and teaching Hospital of the UNSW Sydney and the Western Sydney University and also welcome students from over 20 universities and colleges. Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries. How to Apply To be considered for this position,





please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application . Experience in frontline customer service preferably in a hospital or medical environment with the ability to deal effectively with the general public. Demonstrated excellent verbal and written communication skills. Demonstrated ability to work independently and as part of a multiple-disciplinary team. Present self in a professional and confident manner. Demonstrated ability to learn new skills and apply learned knowledge. Strong organizational and computer skills using MS Office, primarily Excel formatting.





Ability to work a 7 day rotating roster including weekends and public holidays Consistently demonstrates behaviors that reinforce the CORE Values of our organization; Collaboration, Openness, Respect and Empowerment. Need more information? 1) Click here for the Position Description 2) Find out more about applying for this position Additional Information Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details. Health & Fitness South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport . Transforming Your Experience Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers,





our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment. To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency. At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ Aboriginal and/or Torres Strait Islander ⚫️ background,





people with a disability and people from the L G B T Q I community to apply. SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse. Connect with us on 'X' , Facebook and LinkedIn .

▶️ Patient Enquiry Officer (Admin Off Lvl 2) - Temp FT
🖊️ Nsw Government
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