Administration Officer - Triage and Assessment Centre

Administration Officer - Triage and Assessment Centre

Employment Type : Permanent Full Time Position Classification : Administration Officer Level 3 Location: Nepean Centre Mental Health Remuneration : $66,027.58 - $68,085.50 per annum Hours Per Week : 38 Requisition ID : REQ522418 Application Close: 27/10/2024 With CORE Values of C ollaboration, O penness, R espect and E mpowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role. About Us Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains,





and Lithgow Region. The Nepean Mental Health Centre provides inpatient care for people experiencing acute mental health issues through the short-stay Psychiatric Emergency Care Centre (PECC), the Acute Mental Health Unit, Mental Health High Dependency Unit, and Older Persons Mental Health Unit. We support our Patients by linking them to case managers for ongoing treatment and support within an environment appropriate to the person's needs. The Triage and Assessment Centre is seeking to engage a full time Administration Officer to join their team. The successful incumbent will provide efficient and effective administrative services to the Mental Health Triage and Assessment Centre whilst working within NSW Health/NBMLHD policies and procedures to ensure accurate collection of all mandatory patient registration data. The Administration Officer will identify and record information regarding Private Patients, Overseas Patients, DVA Patients, MVA Patients and Workers Compensation Patients entering the TAC.





The provision of timely communication support to all clinical staff members is critical to this role. Duties associated with the transfer and discharge of consumers is undertaken promptly and correctly. We are seeking a candidate who can provide exceptional customer service to all consumers, families/carers, visitors, and staff. We invite you to make this next career move with us. Apply Today Benefits available to eligible NBMLHD employees · Accrued Day Off (ADO) · Opportunity for extra tax savings through Salary Packaging · Novated Leasing · Great education opportunities through Education Training Service which offers over 110 courses each year · Access to our Employee Assistance Program (EAP)





for staff and family members · Fitness Passport NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI, people with a lived experience of mental health concerns and people of mature age. What you will bring to the role:





Experience in a frontline customer service role and the ability to effectively use problem solving and negotiation skills Demonstrated good written and verbal communication skills as well as strong Interpersonal skills Demonstrated ability to work autonomously and in a multi-disciplinary team environment Demonstrated computer literacy including proficient keyboard and data entry skills Willingness and ability to work a 24 hour rotating roster with flexibility and able to work additional shifts as requested Ability to work under pressure in a busy and demanding environment Ability to work under pressure in a busy and demanding environment Understanding of and commitment to maintaining confidentiality Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa. Need more information? 1) Click here for the Position Description 2)





Find out more about applying for this position For role related queries or questions contact Kasey Cattonar on kasey.cattonarhealth.nsw.gov.au

▶️ Administration Officer - Triage and Assessment Centre
🖊️ Nsw Government
📍 The Rocks