27 Oct
Shippit
The Rocks
A Little About Us
Shippit is Australia’s best connected shipping software. Logistics infrastructure is a sophisticated beast, and we’re not only improving the experience for everyone involved, we’re impacting the planet in a positive manner: deliveries made through our platform are already 100% Carbon Neutral. Proudly Australian founded, we’re truly global in our approach and have the benefit of being a free moving startup with the security of impacting a growing industry that needs some love and attention. Our recent Series B2 cap raise of $65m has added to our ability to grow and solve some chunky problems.
Watch this to learn more about who we are and what we do.
The Role & the Team
Data is core to how Shippit operates.
Every scan and movement a parcel makes is a snippet of data. As a result, we have the opportunity to make delivery experiences faster, more delightful, and more environmentally friendly. We’re constantly looking for ways to improve our practice and the lives of our internal and external customers.
Our Senior Data Analyst is responsible for driving two main business outcomes:
- Driving our Data Squad roadmap forward, building the infrastructure and capabilities to help us scale our machine learning and commercialised data application efforts.
- Continuing to build the business partnership with the Customer and Product functions. Through a strong partnership, you will ensure that they are equipped, data-wise, to build a stronger, more fulfilling relationship between Shippit and its customers. This will include work on our customer data platform, Rudderstack Profiles, as well as work utilising reverse ETL to push data where our employees and customers need it most.
Day to Day
- Investigating requirements and creating reporting as well as data activation layers for our customer organisation, such as a carrier performance comparison by lane which will automatically trigger service alerts to customers
- Working closely with Product stakeholders to create reporting on the adoption and impact of new and existing features, such as Shippit’s new Insights product
- While you will be building reports, building templates for reports and enabling self-serve is even more important—part of this role is also bringing data to where our internal users need to see it most using reverse ETL methods
- Performing particularly gnarly once-off analysis utilising the full suite of tools available to you--sometimes, using a notebook, R,
or Python just works better and helps us get to decisions more quickly
- Improving data quality issues arising from our integrations with carriers, eCommerce platforms, and with Shippit, helping to find causes of missing scans and anomalous issues
- Running workshops to determine problem scope and the relevant insights required to drive us to decisions, and being the honest broker when your analysis shows a different result than what’s expected
- Maintaining strong relationships across the business and being a trusted partner and advocate
Our Ideal Candidate
- You have expert-level knowledge of SQL. You’ve optimised queries before, know the difference between a CTE and a sub-query, and you have strong feelings on style.
- You consider yourself skilled on a next-generation BI tool or two.
- You’ve worked with a cloud data warehouse before. Shippit uses Snowflake, but other solutions are acceptable.
- You have experience working with Git. Just pressing the green button on Looker to push all your LookML to production isn't quite want we are looking for.
- You have worked in a self-serve environment within analytics and believe strongly in data democratisation.
- Finally, you have excellent communication skills--both written and verbal--have faith in your analytical prowess, and pride yourself on your resilience. You know how to make data tell a story, and you’ve probably got one ready to go for our interview.
Nice to have:
- Considerable experience developing with LookML
- Experience utilising Rudderstack or similar CDP which utilises a warehouse-first paradigm
- Taking into account a user experience--Shippit has a high proportion of self-serve BI users and you are their advocate
- Experience working in the shipping and logistics industry--or an allied industry, such as aviation or travel
- Knowledge of what an event-based architecture is.
Life at Shippit
- Genuine Flexibility and Fully Remote - you don't need to choose between work and a personal life.
- Increased Annual Leave & Birthday Leave - receive increased annual leave and celebrate your birthday
- Enrich your Life - travel and explore the world through the flexibility to temporarily work anywhere, yes anywhere in the world for up to 2 weeks of the year.
- Fuel your Growth Journey - Unlocking your potential with development opportunities that have commercial opportunities.
Feel Valuable
Shippit actively supports a diverse workforce at all levels of the company and we all embody the core values that make our business unique. We foster a culture of inclusion at Shippit and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a workplace where everyone feels valued, respected and empowered to bring their authentic selves to work. Our mantra is to make ship happen, every single day.
We’re a phenomenal place to work, and we can back that up.
Shippit’s been ranked as #6 Best Place to Work by Australian Financial Review in 2023. It doesn’t stop there, we have a whole bunch of accolades we earnt over the years which we are super proud of.
Watch this - Culture at Shippit
We are a 2023 Circle Back Initiative Employer – we commit to responding to every applicant.
▶️ Senior Data Analyst
🖊️ Shippit
📍 The Rocks