Duty Manager

Duty Manager

Club Engadine RSL is part of Societie Group, which consists of four venues with a strategic plan for further growth. Societie Group is an organisation that genuinely values employee wellbeing, development and culture which is the corner stone of our operation.
Club Engadine RSL currently has a role available for a Full-Time Duty Manager.
Club Engadine RSL is part of Societie Group, which consists of four venues with a strategic plan for further growth. Societie Group is an organisation that genuinely values employee wellbeing, development and culture which is the corner stone of our operation.
Club Engadine RSL currently has a role available for a Full-Time Duty Manager.
What we offer:





Fun and positive working environment Rewards & Recognition program Free Health & Wellbeing programs such as skin checks, health checks and family fun day initiatives Opportunity to work for an employer that has a strong focus on sustainability and award-winning community initiatives that staff can participate in that may align with personal goals Ongoing development and training Flexible work rosters Discounted meals EAP program that supports employees and immediate family members with ongoing services Free onsite parking Uniform provided

The Role:Working a rotating roster, the Duty Manager assist with overseeing the operations of the Club and ensures customer service standards are maintained across all areas. Reporting to the Assistant Operations Manager, Duty managers are responsible for the following:
Maintain excellent service standards during their shift by leading their teams with a hands-on approachBe responsible for the opening & closing of Club premisesSet up rooms and functions as per daily instructions,Ensure compliance with the Registered Clubs Act,





Liquor Act, Gaming Machines Act and WHS responsibilitiesComplete duties and reporting as RGOComplete daily cash reconciliationComplete a detailed daily shift reportMotivate, train and encourage the team while on shift.Managing the daily roster and the delegation of workflowsMotivate the team to ensure they are providing the best possible serviceFirst point of contact for all front-line staff queries on shiftFirst point of contact for escalated customer queriesAssisting with harm minimisation responsibilities and ensuring customer well-being.Looking after the cleanliness of all areas of the ClubComplete and submit reports on injury,





employee counselling or incidents.Other reasonable duties assigned by senior managersAttend operational meetings as requiredThe successful candidates will: Have impeccable grooming and personal presentation standardsBe a team player and take ownership of your responsibilities while on shiftHave the flexibility to work weekends, public holidays and overnight shifts (we have staff on-site from 8 AM to 1 AM )Be excited to participate in opportunities for further training and developmentTAB and Keno experienceUphold our values: Trust, Respect, Friendliness, and Code of Conduct.
Previous Supervisory and Hospitality experience would be viewed favourably.

To work with us at Societie Group, You will need or to obtain prior to employment the following: Current RSA & RCG (Advanced RCG within 12 months)Working Rights in AustraliaPolice CheckWorking With Children CheckFirst Aid and CPR
Applications close midnight,





Sunday 17 November 2024. Please ensure you attach your Cover Letter and Resume to the job application. If a suitable candidate is found during the time of the job advertisement, this role may be filled prior to the closing date as stated above.
Societie Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, national origin or disability status. They will take positive steps to promote their equality. Societie Group acknowledges the traditional owners of the land here at Engadine and pays our respects to the Dharawal elders past, present and emerging.





We are proud to have commenced our Reconciliation journey with a Reconciliation Action Plan Applications close midnight, Sunday 17 November 2024. Please ensure you attach your Cover Letter and Resume to the job application. If a suitable candidate is found during the time of the job advertisement, this role may be filled prior to the closing date as stated above.
Societie Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, national origin or disability status. They will take positive steps to promote their equality.





Societie Group acknowledges the traditional owners of the land here at Engadine and pays our respects to the Dharawal elders past, present and emerging. We are proud to have commenced our Reconciliation journey with a Reconciliation Action Plan

▶️ Duty Manager
🖊️ Engadine RSL
📍 Sydney