Support Coordinator

Support Coordinator

24 Feb
|
Ethical Caring Group
|
Lockyer Valley

24 Feb

Ethical Caring Group

Lockyer Valley

Support Coordinators



Ethical Caring Group



- Ipswich / Lockyer Valley / Toowoomba region



Ethical Caring Group works across Ipswich, Greater Brisbane, Moreton Bay, Toowoomba and the Lockyer Valley. This position will be predominantly working with participants in Ipswich and Lockyer Valley region however you must be willing to travel to other locations for participants outside of these areas. Our Offices are based at Laidley in the Lockyer Valley and In the Moreton Bay region.



We offer a great work-life balance with hours that are flexible however, you must have daily availability for phone contact. Your place of work will depend on which area you work in,





however you will be required to travel to participant meetings and stakeholder meetings when and where required.



ABOUT US:



Ethical Caring Group is a professional independently owned registered NDIS provider. We have an outstanding reputation within the community for providing services that are truly flexible and caring. We care about our staff and have a very low staff turnover rate. We keep our case loads low, to ensure that participants get the best support possible.



As an employer, we value our staff and have open communication with all members of our team.



We promote a flexible work-life balance. You will be joining a very friendly and highly passionate team of highly experienced Support Coordinators that support our participants to work toward their individual goals. You will be supported by a team leader and an admin assistant.



ABOUT YOU



You will be extremely knowledgeable across many fields in the community service, disability and mental health sectors. Your compassion and manner towards the people we work with is of utmost importance. You will have the ability to make people feel heard and be able to connect with people living with disabilities on a personal level. At ECG we strive to go above and beyond to meet our participants' needs and that means having an endless supply of patience, an amazing nature and a true desire to support their needs and fight on their behalf. You must have a unique understanding of how to build and maintain relationships with others.



TO BE SUCCESSFUL FOR THIS ROLE YOU WILL HAVE:



- have experience as an NDIS Support Coordinator or be able to transfer your skills easily and quickly to the role.

- an exceptional understanding of mental health and other disability groups

- know how to identify what supports are needed and where to find the services and programs to meet their needs.

- have a thorough understanding of strengths-based approach and person-centered care

- you will be able to think outside the square

- have a holistic approach to service delivery

- possess a high level of both verbal and written communication skills

- experience working with people with a disability and in particular, people with Mental Health needs Intellectual Impairment and Autism Spectrum

- you will be able to work creatively and resourcefully with participants in how they utilise their support budgets to achieve their goals

- provide access to mainstream, community, informal and provider options

- arrange any assessments required to determine the nature and type of funding required (eg assessment to determine the type of complex home modifications required)

- assist participants to understand and decide the budget for each support type and advise any relevant plan manager of the breakdown of funds

- experience in providing linking to mainstream or community services (i.e. housing, education, transport, health)

- develop comprehensive reports to the NDIS



You will also strengthen and enhance participants capacity to coordinate supports, self-direct and manage supports and participate in the community, including providing participants with assistance to:



- resolve problems or issues that arise

- help participants and providers to understand their responsibilities under service agreements

- assisting the participant get ready for their plan review

- assess whether they achieved their goals and got value for money for their plan

- identify solutions to problems experienced in implementing the plan

- consider new goals

- helping participants decide on what actions to take to achieve goals in relation to exploring housing options and life transition planning.



Essential requirements:



- open drivers license

- reliable vehicle that is comprehensively insured

- current police check

- blue and yellow card (or ability to acquire)

- good computer skills with the ability to learn new software programs

- must be able to work independently and self-direct

- ability to multi-task

- must be extremely organised

- must have your own computer for working at home

- relevant qualifications such as Cert 4 in Mental Health or similar.

- in-depth knowledge of the NDIS and experience implementing NDIS plans

- high level of communication skills



Job Types: Casual with view to part/full time for the right person



Location: Ipswich/Lockyer/Toowoomba



Salary: SCHADS award depending on experience (Guide $33-38 PH Casual)



Part-time hours: 38 per week



Job Types: Full-time, Part-time, Casual



Salary: $33.00 – $38.00 per hour



Schedule:



- 8 hour shift



Licence:



- Australian driver's licence (Required)

- Working With Children (WWC) Check (Required)



Work Eligibility:



- Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)



COVID-19 Precaution(s):



- Personal protective equipment provided or required

- Social distancing guidelines in place

- Sanitising, disinfecting or cleaning procedures in place

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