Customer Service & Administration Supervisor

Customer Service & Administration Supervisor

24 Feb
|
Cleanaway
|
Campbellfield

24 Feb

Cleanaway

Campbellfield

Vacancy no: 509779

Work type: Permanent - Full Time

Location: CAMPBELLFIELD

State: VIC

Categories: Administration, Customer Service, Management





- Full time on site position – Campbellfield, VIC

- Be a part of making a sustainable future possible

- ASX listed company





Who we are



When you start to think of waste as a resource, it opens up a world of possibilities. Cleanaway is the largest waste management company in Australia providing sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies to provide sustainable waste management solutions.





The Position









- Ensure consistent execution of end-to-end processes in accordance with company policies

- Continuously enhance service delivery by learning new professional skills and sharing best practice

- Highlight risks, opportunities and alternatives to resolve or enhance service performance

- Manage and maintain accurate data records

- Reconcile, report and audit asset management as required

- Drive continuous improvement in the utilisation and productivity of administration processes





Your Skills and Experience



- Experience in managing/ supervising customer service/administrative teams and personnel

- Demonstrated ability to coach and mentor a team

- Excellent written and verbal communication skills

- Proven track record involving process simplification & standardization

- Tertiary qualifications in business administration or equivalent experience

- Familiarity with contact centre technologies and customer reporting tools

- Familiarity with Finance EOM processes





Benefits



- Training and development opportunities

- Competitive pay and benefits

- Job security

- Great leadership team





How to Apply



Cleanaway encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. If this sounds like the opportunity you’ve been waiting for, please forward your resume and cover letter by clicking “Apply”.



www.cleanaway.com.au



Applications close: 22 Mar 2021 AUS Eastern Daylight Time

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