Australian Bureau of Meteorology
- Executive Level 2 (Upper), Ongoing
- $136,614 – $145,847, plus 15.4% super
- Any State or Territory Office
Australia is regularly affected by severe weather events. These events are growing in frequency and severity, leading to increased economic impact, vulnerability and potential magnitude of harm.
To address this, the Bureau of Meteorology is undergoing a significant transformation to deliver a more customer centric, unified and resilient national operation. This is an exciting strategic direction for the Bureau which will transform the way we deliver services to Australian communities.
The operating model for the Bureau has created new career pathways and enhanced our culture to empower our people to learn and grow. As part of this transformation, we are introducing new roles that will assist the Bureau in delivering world class weather products and services within the newly formed Community Services Group (CSG).
This group is comprised of Decision Support Services (DSS), Environmental Prediction Services (EPS), and National Production Services (NPS) which have been configured to enable scalable, national and resilient services. The DSS program will lead the introduction and development of community engagement within the Community Services Group with an overarching mission to deliver tailored, relevant and timely information to enable better decision making.
The DSS program is characterised by its shared understanding of the impact that weather, water, climate and oceans have on the decisions that Bureau customers make every day. The program will be delivered by two dedicated teams: Community Engagement (CE) and Hazard Preparedness and Response (HPR). The successful candidate will have a unique opportunity to help grow the Bureau’s CE capabilities with a focus on public safety for the emergency management sector and the broader Australian community.
The CE team has a key role in service delivery to our customers through the provision of data and information services. You will lead this team through Channels transformation and delivery of an outstanding customer experience. Within your team are those who play a critical role in helping to construct and communicate the national weather narrative. The CE team will proactively build and nurture key community and stakeholder relationships. They will understand and respond to community needs as well as plan and deliver tailored communication that is relevant to all segments of the Australian community.
Reporting to the General Manager Decision Support Services, the Manager Community Engagement will collaborate relentlessly across CSG and the wider Bureau's leadership teams. To be successful in this role, you will display a curiosity on the impacts of the evolving weather, flood, ocean and climate landscape. You will be able to demonstrate a proven commitment to excellence in communication, engagement, collaboration and building partnerships with both external and internal customers and stakeholders.
During extreme weather events, the CE team is expected to undertake extended working hours as directed.
This selection is being managed by Hudson Global Resources. To apply, send your application to the following address quoting "15899, Manager Community Engagement"
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