Oaks Hotels & Resorts
Oaks Hotels, Resorts & Suites
Oaks Hotels, Resorts & Suites offer a unique blend of city hotels in central locations and resort-style accommodation in tourist destinations across Asia Pacific and the Middle East. Our rooms are a true home away from home for our guests, offering friendly service, comfortable self-contained accommodation and quality on-site facilities.
With a growing portfolio of 57 hotels, resorts and suites in destinations across Australia, New Zealand, Abu Dhabi, Dubai, India, Qatar and Lebanon, come home to Oaks on your next holiday or business trip.
Night Guest Service Agent - Oaks Toowoomba
Oaks is seeking energetic and passionate Night Guest Service Agents to join the team at our brand new property, Oaks Toowoomba! We're looking to fill Full Time and Part Time positions. This position requires a confident, professional & well organised person to work set evenings from 10.00pm to 6.30 am.
A night in the life of an Oaks Night Guest Service Agent includes:
- Conducting guest arrivals and departures;
- Confidently providing our guests with accurate information regarding the resort, facilities and local area;
- Maintaining accurate guest accounts and completing daily reports;
- Answering reservation enquiries;
- Coordinating overnight service deliveries;
- Other general night duties, including checking the security and cleanliness of the Hotels.
Do you have what we are looking for?
- A commitment and passion for delivering exceptional, pro-active customer service;
- Proficient computer skills/knowledge, training will be provided for our reservations system;
- Demonstrated organisational skills with attention to detail and the ability to manage multiple tasks;
- Professional interpersonal and communication skills;
- A high standard of personal presentation;
- Previous experience in a front office, reception or hospitality role is advantageous but not essential.